FAQs

  • Our Plant Drops happen on Tuesday’s and Friday’s only:

    Order by midnight Monday for Tuesday delivery.

    Order by midnight Thursday for Friday delivery.

    Orders placed after cut off will automatically go on the next available delivery day.

    For postal orders, please allow 3 - 5 working days for delivery.

  • We deliver to all N, S, E, W London postcodes.

    We are currently unable to deliver outside these areas.

  • We are open:

    Mon: Closed

    Tues - Friday: 11-5pm

    Sat: 10-5pm

    Sun: 10-4pm

  • No… but! You can still get all your floral fixes from our sister company URBAN FLOWER CO (Click the link in the footer)

  • Find us at 47 Park Road / London / N8 8TE

  • YES! The Grow + Urban Flower Co are still headed up by the same team, we have just separated the two strands to give them both the space they need to grow!

  • All plants will be wrapped in recyclable paper to protect the plant during transport and will have a card attached with the plant name + directions to access our digital care instructions, so you or your recipient can ensure the plant received the right care.

  • Congrats on becoming a plant parent! Your plant will come with a tag detailing the plant name + directions to our ‘Plant Profiles’ page, with all the information you need to care for your plant.

  • Plants are living products, and will vary in colour, texture, height and fullness. Varieties will also differ from supplier to supplier. Our content team check stock and plant info daily to ensure information and images reflect the current stock as accurately as possible.

    A lot of our pots are hand made, so some variations in colour or finish are natural and expected, making each pot unique!

  • No we don’t, all our plants are living.

  • There could be a number of reasons your plant might not be doing as well as it used to be - feel free to get in touch with our plant docs with images and they will help look into the issue for you.

  • We have Plant Profiles on our website, offering easy to follow advice on how to care for a particular plant.

    Our Blog posts have loads of useful articles that offer tips on best plant care practice

    You can contact one of our Plant Docs via email at any time (someone will get back to you within 48hrs)

    We offer drop in sessions and workshops where you learn everything you need to know about caring for your plants.

  • For all enquiries email info@thegrow.ldn

    To speak to someone on the phone call 020 8347 6236

    Visit us in person at 47 Park Road / London / N8 8TE

  • As well as our plant store, we offer interior styling services, repotting and plant maintenance for your home or workspace. Get in touch if you want to find out more.